Plexon is member and client management for gyms, studios, medspas and clinics. Check-in, billing, sales pipeline, retention, training and clinical workflows all run off one client record, so the desk sees the churn flag, the provider sees the missed visit, and nobody re-types a phone number again.
Plexon didn't start in a product meeting. It started on the wrong side of the counter, apologising to a member for something the software should have said four days earlier. Every screen exists because a specific shift went badly.
Check-in in one system, billing in another, leads in a spreadsheet, charts on paper. The member is the only thing connecting them.
The cancellation email is the first signal anyone sees. The 26 days of missed visits before it were sitting in the data the whole time.
Consents, good-faith exams and charting live outside the system that books the visit, so the gate that should stop a treatment never fires.
A plexus is the branching network of nerves that makes a body one thing instead of a pile of parts. That is the whole architecture: not four apps that sync overnight, but one database, secured per location, that every workspace reads live.
The demo on plexon.io is the real application loaded with a demo gym called Iron Harbor. Click anything. Nothing there touches real data.
The counter. Scan a member in, see payment state and churn risk on the row you tap, take a payment, book a class. Built for the person standing up, mid-conversation, with three people waiting.
Open Front Desk ↗Leads, tours and trials on a pipeline board, plus the churn table that names its reasons. Drag a card onto Won and watch it become a member.
Open CRM ↗Both sides of coaching: the trainer's roster with adherence flags, and the client's own view with logged sets, estimated 1RM and progress charts.
Open Trainer Hub ↗The marketing site, the three demo workspaces, the data model underneath them and the deployment are all mine. Same approach as everything else here: one record, honest numbers, the simplest thing that works.
One client record with per-location security, so every workspace reads and writes the same row.
The check-in screen was designed for a Saturday 6 AM shift, then everything else was built to feed it.
Churn risk is four named signals, not a black box. The desk can read the reason out loud.
The whole product runs live on plexon.io with demo data, because a working demo beats a slide deck.
Plexon is the product. The thinking behind it, one record and explainable numbers, is what I bring to any business that runs on a front desk.
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